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Shipping policy

Shipping Policy

Thank You for Choosing Us!
We appreciate your support and strive to make your experience seamless. Below is a detailed overview of our shipping processes.

Domestic Shipping (USA)

Processing Time
In-stock items typically ship within 1–3 business days after order confirmation (excludes transit times).

Shipping Options & Costs

  • Standard Shipping (3–7 business days):

    • FREE on orders over $150

    • $6.99-$10 on orders under $150

  • Expedited Shipping (2–5 business days): $20

  • 2-Day Air (2 business days): $50

  • Next-Day Air (1 business day): $75

Important Notes

  • Shipping times are estimates and may experience delays due to carrier issues or unforeseen circumstances.

  • Shipping fees are non-refundable, even in cases of carrier delays.

  • Signature confirmation may be added upon request or by our Fulfillment Team’s discretion.

  • Custom fulfillment timelines for specific products will be listed in their descriptions.

International Shipping

Global Reach
We deliver to 175+ countries using trusted carriers.

Key Details

  • Shipping Costs: Calculated at checkout based on destination and service.

  • Processing Time: In-stock items typically ship within 1–5 business days after order confirmation.

  • Signature Confirmation: Available upon request or at our Fulfillment Team’s discretion.

  • Custom Timelines: Some products may have unique fulfillment schedules noted in their descriptions.

Customs & Import Information

  • Duties, Taxes, and Fees: These are determined by your country’s regulations and will be collected directly by the courier upon delivery.

  • Your Responsibility: As the importer of record, you are responsible for:

    • Paying any fees requested by the courier.

    • Complying with your country’s import laws and regulations.

Tracking Your Order

  • Full tracking details are emailed once your order leaves our warehouse.

  • Monitor your package with real-time updates and estimated delivery times.

Shipping Protection

Every shipment is backed by our Delivery Guarantee. If your order is lost or damaged, we’ll promptly resolve the issue and cover all losses.

Carrier Partners

We primarily use UPS, USPS, or DHL for reliability. Occasionally, we may switch carriers to optimize delivery speed or cost.

Final Notes

  • International Delays: Transit times may vary due to customs, weather, or regional disruptions beyond our control.

  • Customs Fees: We do not collect duties or taxes. These are managed by your local authorities and courier.